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Customer Support Specialist

Reported H-1B wages for this job title. Explore roles, wages, and case statuses using public Department of Labor records.

Insights follow the displayed search filters, including partial name matches. All loaded years.

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THE BIG PICTURE

Customer Support Specialist insights

Official U.S. DOL records
Total filings44All loaded years · FY 2016–2026
Median yearly base salary$79,12736 eligible salary records
Employer names30Distinct reported names
Typical salary range$64,970–$94,894Middle 50% of yearly wages

Filing & salary trends

How reported activity and wages changed over time

All loaded years · FY 2016–2026
036912FY 2017: 2 filings17FY 2018: 5 filings18FY 2019: 4 filings19FY 2020: 1 filings20FY 2021: 4 filings21FY 2022: 11 filings22FY 2023: 2 filings23FY 2024: 5 filings24FY 2025: 6 filings25FY 2026: 4 filings · through June26*Fiscal year
FY 2026*4 filings$102,550 median · n=4

*FY 2026 covers Q1–Q3 through June; earlier years cover full fiscal years. Median: certified, positive yearly base wages; nominal USD.

Salary distribution

Where reported yearly base wages concentrate

All loaded years · FY 2016–2026
$50k–$75kMost common wage band
$0$125k$250k+

$25k bands · 36 certified filings with positive yearly wages. Final band includes all wages ≥$250k.

Most reported roles

Explore job mix and compare reported wages

All loaded years · FY 2016–2026
Customer Support Specialist27
$73,570 median · n=21 eligible
Technical Customer Support Specialist3
$61,248 median · n=3 eligible
Customer Support Specialist Ii2
$76,773 median · n=1 eligible
Customer Support Specialist, Tier Iii (Engineer)2
$120,000 median · n=1 eligible
Manager Customer Support Specialist2
$96,520 median · n=2 eligible
Customer Support Specialist (Engineer)1
$130,000 median · n=1 eligible
Key Customer Support Specialist - Marine Commercial1
$91,832 median · n=1 eligible
Principal Customer Support Specialist1
$161,976 median · n=1 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Leading worksite cities

Where filings are concentrated

All loaded years · FY 2016–2026
San Francisco, CA5
$72,696 median · n=4 eligible
Boston, MA4
— median · n=0 eligible
Fort Wayne, IN3
$85,000 median · n=3 eligible
St. Louis, MO3
$88,746 median · n=3 eligible
Dallas, TX2
$116,575 median · n=2 eligible
Frisco, TX2
$73,678 median · n=2 eligible
Sherman Oaks, CALIFORNIA2
$76,773 median · n=1 eligible
Ann Arbor, MI1
$65,125 median · n=1 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Case outcomes

Certification and withdrawal context

All loaded years · FY 2016–2026
86.4%Certified LCAs
Certified38 86.4%
Withdrawn2 4.5%
Certified - Withdrawn2 4.5%
Denied2 4.5%

Denominator: all 44 matching filings. LCA certification is not a visa approval rate.

Leading employers

Companies with the most matching filings

All loaded years · FY 2016–2026
Nimble Co. LLC4
— median · n=0 eligible
Centric Software, Inc.3
$125,000 median · n=2 eligible
Envoy Inc.3
$72,696 median · n=3 eligible
Finastra Technology, Inc.3
$69,078 median · n=3 eligible
Megaport (Usa), Inc.3
$81,485 median · n=2 eligible
Pieriandx, Inc.3
$85,000 median · n=3 eligible
China Telecom (Americas) Corporation2
$46,936 median · n=2 eligible
Honeywell International Inc.2
$96,520 median · n=2 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Salary benchmarks

Reported wage percentiles, from P10 to P90

All loaded years · FY 2016–2026
$79,127Median reported annual base wage
10th percentile$58,124
25th percentile$64,970
Median (50th)$79,127
75th percentile$94,894
90th percentile$117,500

n=36 certified filings with positive yearly wages. Percentiles describe filings, not unique workers or total compensation.

Source: U.S. Department of Labor LCA disclosures · FY 2016–2026 (FY 2026 partial) · salary charts exclude non-yearly pay, non-certified cases, and missing or non-positive wages. Coverage & methodology

Salary filing history

44 matching H-1B filings

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Reported base wages in USD · pay period shown beside each amount · select a salary for case details

EmployerJob titleBase salaryLocationSubmit dateStart date
Finzly, Inc. (Fka Swapstech Inc.)Customer Support Specialist

Filing details

$115,000 /yr

I-200-26155-984005
Reported wage: $115,000 / year
Annualized: $115,000
Status: Certified
Fiscal year: 2026
Decision: 2026-06-11
Employment end: 2029-06-14
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Charlotte, NC06/04/202606/15/2026
Coherix, IncCustomer Support Specialist

Filing details

$65,125 /yr

I-200-26105-798673
Reported wage: $65,125–$81,000 / year
Annualized: $65,125
Status: Certified
Fiscal year: 2026
Decision: 2026-04-22
Employment end: 2029-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Ann Arbor, MI04/15/202610/01/2026
Pieriandx, Inc.Customer Support Specialist

Filing details

$90,100 /yr

I-200-26076-708975
Reported wage: $90,100 / year
Annualized: $90,100
Status: Certified
Fiscal year: 2026
Decision: 2026-03-24
Employment end: 2029-08-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Fort Wayne, IN03/17/202608/11/2026
Nokia Of America CorporationCustomer Support Specialist

Filing details

$125,000 /yr

I-200-25343-469416
Reported wage: $125,000 / year
Annualized: $125,000
Status: Certified
Fiscal year: 2026
Decision: 2025-12-16
Employment end: 2028-12-14
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dallas, TX12/09/202512/15/2025
Sap America, Inc.Customer Support Specialist

Filing details

$64,353 /yr

I-200-25157-062094
Reported wage: $64,353 / year
Annualized: $64,353
Status: Certified
Fiscal year: 2025
Decision: 2025-06-13
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL06/06/202510/01/2025
Volvo Penta Of The Americas, LLCKey Customer Support Specialist - Marine Commercial

Filing details

$91,832 /yr

I-200-25155-054345
Reported wage: $91,832–$127,700 / year
Annualized: $91,832
Status: Certified
Fiscal year: 2025
Decision: 2025-06-11
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Chesapeake, VA06/04/202510/01/2025
Insperex TechnologiesTechnical Writer “ Customer Support Specialist

Filing details

$55,000 /yr

I-200-25147-021040
Reported wage: $55,000–$75,000 / year
Annualized: $55,000
Status: Certified
Fiscal year: 2025
Decision: 2025-06-03
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Delray Beach, FL05/27/202510/01/2025
Elise A.I. Technologies Corp.Technical Customer Support Specialist

Filing details

$79,976 /yr

I-200-25140-994041
Reported wage: $79,976 / year
Annualized: $79,976
Status: Certified
Fiscal year: 2025
Decision: 2025-05-27
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York, NY05/19/202510/01/2025
Nimble Co., LLCCustomer Support Specialist

Filing details

$27 per hour

I-200-25090-814360
Reported wage: $27–$30 / hour
Annualized: $56,160
Status: Certified
Fiscal year: 2025
Decision: 2025-04-07
Employment end: 2028-03-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Boston, MA03/31/202503/31/2025
Centric Software, Inc.Customer Support Specialist, Tier Iii (Engineer)

Filing details

$131,000 /yr

I-200-22011-821936
Reported wage: $131,000 / year
Annualized: $131,000
Status: Certified - Withdrawn
Fiscal year: 2025
Decision: 2024-12-05
Employment end: 2024-11-14
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Fresno, CA01/11/202201/13/2022
Megaport (USA), Inc.Customer Support Specialist

Filing details

$89,400 /yr

I-200-24199-202832
Reported wage: $89,400 / year
Annualized: $89,400
Status: Certified
Fiscal year: 2024
Decision: 2024-07-24
Employment end: 2027-07-17
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Birmingham, AL07/17/202407/18/2024
Pieriandx, Inc.Customer Support Specialist

Filing details

$85,000 /yr

I-200-24057-749897
Reported wage: $85,000 / year
Annualized: $85,000
Status: Certified
Fiscal year: 2024
Decision: 2024-03-04
Employment end: 2027-07-04
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Fort Wayne, IN02/26/202407/05/2024
Finastra Technology, Inc.Customer Support Specialist

Filing details

$78,277 /yr

I-200-24054-742778
Reported wage: $78,277 / year
Annualized: $78,277
Status: Certified
Fiscal year: 2024
Decision: 2024-03-01
Employment end: 2027-08-11
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Frisco, TX02/23/202408/12/2024
Pieriandx, Inc.Customer Support Specialist

Filing details

$85,000 /yr

I-200-24045-718201
Reported wage: $85,000 / year
Annualized: $85,000
Status: Certified
Fiscal year: 2024
Decision: 2024-02-22
Employment end: 2027-07-04
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Fort Wayne, IN02/14/202407/05/2024
Zuora, Inc.Principal Customer Support Specialist

Filing details

$161,976 /yr

I-200-24010-630466
Reported wage: $161,976 / year
Annualized: $161,976
Status: Certified
Fiscal year: 2024
Decision: 2024-01-18
Employment end: 2027-05-04
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Redwood City, CA01/10/202405/05/2024
Nokia Of America CorporationCustomer Support Specialist

Filing details

$108,150 /yr

I-200-23118-976080
Reported wage: $108,150 / year
Annualized: $108,150
Status: Certified
Fiscal year: 2023
Decision: 2023-05-05
Employment end: 2026-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dallas, TX04/28/202310/01/2023
Centric Software, Inc.Customer Support Specialist (Engineer)

Filing details

$130,000 /yr

I-200-23083-877790
Reported wage: $130,000 / year
Annualized: $130,000
Status: Certified
Fiscal year: 2023
Decision: 2023-03-31
Employment end: 2026-09-13
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Campbell, CA03/24/202309/14/2023
Coalfire Systems, Inc.Customer Support Specialist

Filing details

$62,962 /yr

I-200-22242-446507
Reported wage: $62,962 / year
Annualized: $62,962
Status: Certified
Fiscal year: 2022
Decision: 2022-09-07
Employment end: 2025-09-12
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Antonio, TX08/30/202209/13/2022
Nimble Co., LLCCustomer Support Specialist

Filing details

$23.5 per hour

I-200-22168-291459
Reported wage: $23.5 / hour
Annualized: $48,880
Status: Certified
Fiscal year: 2022
Decision: 2022-06-27
Employment end: 2025-06-16
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Boston, MA06/17/202206/17/2022
Nimble Co. LLCCustomer Support Specialist

Filing details

$23.5 per hour

I-200-22166-284247
Reported wage: $23.5 / hour
Annualized: $48,880
Status: Denied
Fiscal year: 2022
Decision: 2022-06-17
Employment end: 2025-06-14
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Boston, MA06/15/202206/15/2022
Nimble Co. LLCCustomer Support Specialist

Filing details

$23.5 per hour

I-200-22165-280073
Reported wage: $23.5 / hour
Annualized: $48,880
Status: Withdrawn
Fiscal year: 2022
Decision: 2022-06-15
Employment end: 2025-06-13
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Boston, MA06/14/202206/14/2022
Megaport (USA), Inc.Customer Support Specialist

Filing details

$73,570 /yr

I-200-22125-141397
Reported wage: $73,570–$101,000 / year
Annualized: $73,570
Status: Certified
Fiscal year: 2022
Decision: 2022-05-12
Employment end: 2025-05-19
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA05/05/202205/20/2022
Universal Instruments CorporationSoftware & Technical Customer Support Specialist Ii

Filing details

$63,000 /yr

I-200-22122-126413
Reported wage: $63,000 / year
Annualized: $63,000
Status: Certified
Fiscal year: 2022
Decision: 2022-05-09
Employment end: 2025-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Conklin, NY05/02/202210/01/2022
Megaport (USA), Inc.Customer Support Specialist

Filing details

$86,000 /yr

I-200-22119-122863
Reported wage: $86,000 / year
Annualized: $86,000
Status: Withdrawn
Fiscal year: 2022
Decision: 2022-05-01
Employment end: 2025-05-13
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA04/29/202205/14/2022
Envoy Inc.Customer Support Specialist

Filing details

$72,696 /yr

I-200-22049-914743
Reported wage: $72,696 / year
Annualized: $72,696
Status: Certified
Fiscal year: 2022
Decision: 2022-02-28
Employment end: 2025-08-15
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA02/18/202208/16/2022

These records describe employer-reported wages, not total compensation. A certified LCA does not establish that a visa was granted or that an employer is currently hiring. Read the methodology and coverage.