H1BDataPointPublic data. Better decisions.
OFFICIAL H-1B DISCLOSURES

Manager, Customer Service

Reported H-1B wages for this job title. Explore roles, wages, and case statuses using public Department of Labor records.

Insights follow the displayed search filters, including partial name matches. All loaded years.

Clear filters
THE BIG PICTURE

Manager, Customer Service insights

Official U.S. DOL records
Total filings15All loaded years · FY 2016–2026
Median yearly base salary$90,04312 eligible salary records
Employer names14Distinct reported names
Typical salary range$69,109–$139,229Middle 50% of yearly wages

Filing & salary trends

How reported activity and wages changed over time

All loaded years · FY 2016–2026
01234FY 2016: 2 filings16FY 2017: 3 filings17FY 2020: 4 filings20FY 2023: 4 filings23FY 2025: 1 filings25FY 2026: 1 filings · through June26*Fiscal year
FY 2026*1 filings$156,998 median · n=1

*FY 2026 covers Q1–Q3 through June; earlier years cover full fiscal years. Median: certified, positive yearly base wages; nominal USD.

Salary distribution

Where reported yearly base wages concentrate

All loaded years · FY 2016–2026
$50k–$75kMost common wage band
$0$125k$250k+

$25k bands · 12 certified filings with positive yearly wages. Final band includes all wages ≥$250k.

Most reported roles

Explore job mix and compare reported wages

All loaded years · FY 2016–2026

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Leading worksite cities

Where filings are concentrated

All loaded years · FY 2016–2026

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Case outcomes

Certification and withdrawal context

All loaded years · FY 2016–2026
80.0%Certified LCAs
Certified12 80.0%
Certified - Withdrawn2 13.3%
Withdrawn1 6.7%

Denominator: all 15 matching filings. LCA certification is not a visa approval rate.

Leading employers

Companies with the most matching filings

All loaded years · FY 2016–2026

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Salary benchmarks

Reported wage percentiles, from P10 to P90

All loaded years · FY 2016–2026
$90,043Median reported annual base wage
10th percentile$62,822
25th percentile$69,109
Median (50th)$90,043
75th percentile$139,229
90th percentile$172,300

n=12 certified filings with positive yearly wages. Percentiles describe filings, not unique workers or total compensation.

Source: U.S. Department of Labor LCA disclosures · FY 2016–2026 (FY 2026 partial) · salary charts exclude non-yearly pay, non-certified cases, and missing or non-positive wages. Coverage & methodology

Salary filing history

15 matching H-1B filings

Export page CSV

Reported base wages in USD · pay period shown beside each amount · select a salary for case details

EmployerJob titleBase salaryLocationSubmit dateStart date
Incontact, Inc.Manager, Customer Service

Filing details

$156,998 /yr

I-200-26022-581399
Reported wage: $156,998–$192,500 / year
Annualized: $156,998
Status: Certified
Fiscal year: 2026
Decision: 2026-01-29
Employment end: 2029-07-18
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Richardson, TX01/22/202607/19/2026
Bytedance Inc.Product Manager, Customer Service Platform

Filing details

$215,000 /yr

I-200-24156-070037
Reported wage: $215,000 / year
Annualized: $215,000
Status: Certified - Withdrawn
Fiscal year: 2025
Decision: 2024-10-17
Employment end: 2027-06-09
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Bellevue, WA06/04/202406/10/2024
Quick Turn Engine Center, LLCSenior Manager, Customer Service & Commercial Operations

Filing details

$110,000 /yr

I-200-23135-020626
Reported wage: $110,000 / year
Annualized: $110,000
Status: Certified
Fiscal year: 2023
Decision: 2023-05-22
Employment end: 2026-05-14
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Miami, FL05/15/202305/15/2023
Wayfair LLCManager, Customer Service Journey Strategy

Filing details

$104,000 /yr

I-200-23128-000642
Reported wage: $104,000 / year
Annualized: $104,000
Status: Certified
Fiscal year: 2023
Decision: 2023-05-15
Employment end: 2026-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Boston, MA05/08/202310/01/2023
Mirion Technologies (Gds), Inc.Manager, Customer Service

Filing details

$62,421 /yr

I-200-23128-000904
Reported wage: $62,421–$80,421 / year
Annualized: $62,421
Status: Certified
Fiscal year: 2023
Decision: 2023-05-15
Employment end: 2026-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Irvine, CA05/08/202310/01/2023
Invesco Group Services, Inc.Principal Manager, Customer Services Delivery

Filing details

$174,000 /yr

I-200-23095-908073
Reported wage: $174,000 / year
Annualized: $174,000
Status: Certified
Fiscal year: 2023
Decision: 2023-04-12
Employment end: 2026-09-27
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA04/05/202309/28/2023
Jetway, Inc.Manager, Customer Service Operations And Analytics

Filing details

$70,000 /yr

I-200-20155-621754
Reported wage: $70,000 / year
Annualized: $70,000
Status: Certified
Fiscal year: 2020
Decision: 2020-06-10
Employment end: 2023-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Los Angeles, CA06/03/202007/10/2020
Jetway Inc.Manager, Customer Service Operations And Analytics

Filing details

$70,000 /yr

I-200-20135-569625
Reported wage: $70,000 / year
Annualized: $70,000
Status: Certified
Fiscal year: 2020
Decision: 2020-05-20
Employment end: 2023-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Santa Monica, CA05/13/202007/10/2020
Hp Inc.Manager, Customer Service

Filing details

$66,435 /yr

I-200-20065-380646
Reported wage: $66,435–$81,887.46 / year
Annualized: $66,435
Status: Certified
Fiscal year: 2020
Decision: 2020-03-12
Employment end: 2023-08-31
Worker positions: 5

Employer-reported disclosure · Base wage, not total compensation.

Rio Rancho, NM03/05/202009/01/2020
Rockwell Collins Inc.Manager, Customer Service

Filing details

$133,306 /yr

I-200-19316-141793
Reported wage: $133,306 / year
Annualized: $133,306
Status: Certified
Fiscal year: 2020
Decision: 2019-11-19
Employment end: 2023-04-02
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Cedar Rapids, IA11/12/201904/03/2020
American Bankers AssociationSenior Manager, Customer Service (Online Training)

Filing details

$61,464 /yr

I-200-16335-186703
Reported wage: $61,464–$72,000 / year
Annualized: $61,464
Status: Certified
Fiscal year: 2017
Decision: 2016-12-06
Employment end: 2020-04-06
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Washington, DC11/30/201604/07/2017
American Bankers AssociationSenior Manager, Customer Service (Online Training)

Filing details

$61,464 /yr

I-200-16327-632812
Reported wage: $61,464–$72,000 / year
Annualized: $61,464
Status: Withdrawn
Fiscal year: 2017
Decision: 2016-11-30
Employment end: 2020-04-07
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Washington, DC11/29/201604/08/2017
Xerox CorporationManager, Customer Service Operations

Filing details

$95,865 /yr

I-200-15055-887410
Reported wage: $95,865 / year
Annualized: $95,865
Status: Certified - Withdrawn
Fiscal year: 2017
Decision: 2016-10-28
Employment end: 2017-09-05
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Miami, FL03/06/201509/05/2015
Discover Products Inc.Project Manager, Customer Service Strategy & Planning

Filing details

$76,086 /yr

I-200-16245-380015
Reported wage: $76,086–$112,000 / year
Annualized: $76,086
Status: Certified
Fiscal year: 2016
Decision: 2016-09-08
Employment end: 2019-09-26
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Riverwoods, IL09/01/201609/26/2016
Netflix, Inc.Manager, Customer Service Analytics

Filing details

$216,757 /yr

I-200-16033-807520
Reported wage: $216,757 / year
Annualized: $216,757
Status: Certified
Fiscal year: 2016
Decision: 2016-02-08
Employment end: 2019-06-12
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Los Gatos, CA02/02/201606/13/2016

These records describe employer-reported wages, not total compensation. A certified LCA does not establish that a visa was granted or that an employer is currently hiring. Read the methodology and coverage.