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Director, Customer Success

Reported H-1B wages for this job title. Explore roles, wages, and case statuses using public Department of Labor records.

Insights follow the displayed search filters, including partial name matches. All loaded years.

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THE BIG PICTURE

Director, Customer Success insights

Official U.S. DOL records
Total filings93All loaded years · FY 2016–2026
Median yearly base salary$170,00083 eligible salary records
Employer names63Distinct reported names
Typical salary range$150,000–$186,060Middle 50% of yearly wages

Filing & salary trends

How reported activity and wages changed over time

All loaded years · FY 2016–2026
06111722FY 2016: 1 filings16FY 2017: 5 filings17FY 2018: 9 filings18FY 2019: 6 filings19FY 2020: 3 filings20FY 2021: 14 filings21FY 2022: 8 filings22FY 2023: 13 filings23FY 2024: 11 filings24FY 2025: 20 filings25FY 2026: 3 filings · through June26*Fiscal year
FY 2026*3 filings$202,399 median · n=2

*FY 2026 covers Q1–Q3 through June; earlier years cover full fiscal years. Median: certified, positive yearly base wages; nominal USD.

Salary distribution

Where reported yearly base wages concentrate

All loaded years · FY 2016–2026
$150k–$175kMost common wage band
$0$125k$250k+

$25k bands · 83 certified filings with positive yearly wages. Final band includes all wages ≥$250k.

Most reported roles

Explore job mix and compare reported wages

All loaded years · FY 2016–2026
Director, Customer Success40
$165,000 median · n=37 eligible
Senior Director, Customer Success13
$154,731 median · n=12 eligible
Sr. Director, Customer Success5
$158,974 median · n=5 eligible
Director, Customer Success Management3
$212,688 median · n=3 eligible
Associate Director, Customer Success Operations2
— median · n=0 eligible
Associate Director, Customer Success2
$121,102 median · n=2 eligible
Director, Customer Success (Ergonomics Engineering)2
— median · n=0 eligible
Director, Customer Success Management - Digital2
$157,068 median · n=2 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Leading worksite cities

Where filings are concentrated

All loaded years · FY 2016–2026
San Francisco, CA16
$171,376 median · n=15 eligible
New York, NY10
$137,998 median · n=8 eligible
Atlanta, GA3
$165,000 median · n=3 eligible
Austin, TX3
$148,429 median · n=3 eligible
Campbell, CA3
$230,000 median · n=1 eligible
Orlando, FL3
$140,000 median · n=3 eligible
Plainfield, IL3
$210,000 median · n=3 eligible
San Jose, CA3
$165,000 median · n=3 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Case outcomes

Certification and withdrawal context

All loaded years · FY 2016–2026
90.3%Certified LCAs
Certified84 90.3%
Certified - Withdrawn8 8.6%
Withdrawn1 1.1%

Denominator: all 93 matching filings. LCA certification is not a visa approval rate.

Leading employers

Companies with the most matching filings

All loaded years · FY 2016–2026
Lightbend, Inc.5
$151,923 median · n=5 eligible
Pubmatic, Inc.5
$124,270 median · n=2 eligible
Salesforce.Com Inc.5
$138,507 median · n=5 eligible
Innovaccer Inc.4
$187,180 median · n=4 eligible
Informatica LLC3
$148,429 median · n=3 eligible
One Kosmos, Inc.3
$136,531 median · n=3 eligible
Virsec Systems Inc.3
$210,000 median · n=3 eligible
Whatfix Inc.3
$165,000 median · n=3 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Salary benchmarks

Reported wage percentiles, from P10 to P90

All loaded years · FY 2016–2026
$170,000Median reported annual base wage
10th percentile$126,216
25th percentile$150,000
Median (50th)$170,000
75th percentile$186,060
90th percentile$221,545

n=83 certified filings with positive yearly wages. Percentiles describe filings, not unique workers or total compensation.

Source: U.S. Department of Labor LCA disclosures · FY 2016–2026 (FY 2026 partial) · salary charts exclude non-yearly pay, non-certified cases, and missing or non-positive wages. Coverage & methodology

Salary filing history

93 matching H-1B filings

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Reported base wages in USD · pay period shown beside each amount · select a salary for case details

EmployerJob titleBase salaryLocationSubmit dateStart date
Pubmatic, Inc.Senior Director, Customer Success

Filing details

$132,475 /yr

I-200-24009-626864
Reported wage: $132,475–$166,185 / year
Annualized: $132,475
Status: Certified - Withdrawn
Fiscal year: 2026
Decision: 2026-05-05
Employment end: 2027-06-08
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York, NY01/09/202406/09/2024
Harman Becker Automotive Systems, Inc.Director, Customer Success Atlantic Bu

Filing details

$240,000 /yr

I-200-26023-586602
Reported wage: $240,000 / year
Annualized: $240,000
Status: Certified
Fiscal year: 2026
Decision: 2026-01-30
Employment end: 2029-01-29
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Sunnyvale, CA01/23/202601/30/2026
Saviynt, Inc.Sr. Director, Customer Success

Filing details

$164,798 /yr

I-200-25342-464246
Reported wage: $164,798–$220,000 / year
Annualized: $164,798
Status: Certified
Fiscal year: 2026
Decision: 2025-12-15
Employment end: 2028-12-14
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

El Segundo, CA12/08/202512/15/2025
Salesforce, Inc.Director, Customer Success Management

Filing details

$255,000 /yr

I-200-25245-281556
Reported wage: $255,000 / year
Annualized: $255,000
Status: Certified
Fiscal year: 2025
Decision: 2025-09-09
Employment end: 2028-10-05
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA09/02/202510/06/2025
Rightdata, Inc.Director, Customer Success And Pre-Sales Engineering

Filing details

$117,600 /yr

I-200-25232-256523
Reported wage: $117,600 / year
Annualized: $117,600
Status: Certified
Fiscal year: 2025
Decision: 2025-08-27
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Atlanta, GA08/20/202510/01/2025
Sentinelone, Inc.Director, Customer Success - Americas & Emea

Filing details

$250,000 /yr

I-200-25232-256761
Reported wage: $250,000 / year
Annualized: $250,000
Status: Certified
Fiscal year: 2025
Decision: 2025-08-27
Employment end: 2028-09-28
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York City, NY08/20/202509/29/2025
Saama Technologies, LLC.Director, Customer Success

Filing details

$149,200 /yr

I-200-23038-755295
Reported wage: $149,200–$160,000 / year
Annualized: $149,200
Status: Certified - Withdrawn
Fiscal year: 2025
Decision: 2025-08-20
Employment end: 2026-02-19
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Campbell, CA02/07/202302/20/2023
One Kosmos, Inc.Sr. Director, Customer Success

Filing details

$158,974 /yr

I-200-25224-237393
Reported wage: $158,974–$200,000 / year
Annualized: $158,974
Status: Certified
Fiscal year: 2025
Decision: 2025-08-19
Employment end: 2028-08-11
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Iselin, NJ08/12/202508/12/2025
Chainbrain Inc.Director, Customer Success - Supply Chain Ai

Filing details

$185,000 /yr

I-200-25222-232540
Reported wage: $185,000 / year
Annualized: $185,000
Status: Certified
Fiscal year: 2025
Decision: 2025-08-15
Employment end: 2028-08-17
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Anaheim, CA08/09/202508/18/2025
The Morning Consult LLCAssociate Director, Customer Success

Filing details

$135,000 /yr

I-200-25218-225698
Reported wage: $135,000 / year
Annualized: $135,000
Status: Certified
Fiscal year: 2025
Decision: 2025-08-13
Employment end: 2028-08-17
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Washington, DC08/06/202508/18/2025
Andorhealth, LLCDirector, Customer Success

Filing details

$150,000 /yr

I-200-25206-200344
Reported wage: $150,000 / year
Annualized: $150,000
Status: Certified
Fiscal year: 2025
Decision: 2025-08-01
Employment end: 2028-07-31
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Orlando, FL07/25/202508/01/2025
Velocityehs Inc.Director, Customer Success (Ergonomics Engineering)

Filing details

$145,000 /yr

I-200-25114-898052
Reported wage: $145,000 / year
Annualized: $145,000
Status: Certified - Withdrawn
Fiscal year: 2025
Decision: 2025-07-30
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Ann Arbor, MI04/23/202510/01/2025
Syndigo LLCSenior Director, Customer Success & Solutions

Filing details

$160,180 /yr

I-200-25192-169334
Reported wage: $160,180 / year
Annualized: $160,180
Status: Certified
Fiscal year: 2025
Decision: 2025-07-18
Employment end: 2028-09-15
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Houston, TX07/11/202509/16/2025
Last Mile Ventures LLCSenior Director, Customer Success-Support

Filing details

$186,900 /yr

I-200-25182-145592
Reported wage: $186,900 / year
Annualized: $186,900
Status: Certified
Fiscal year: 2025
Decision: 2025-07-09
Employment end: 2028-07-13
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Cumming, GA07/01/202507/14/2025
Orca Security IncDirector, Customer Success Engineering

Filing details

$133,994 /yr

I-200-25154-046031
Reported wage: $133,994–$221,000 / year
Annualized: $133,994
Status: Certified
Fiscal year: 2025
Decision: 2025-06-10
Employment end: 2028-06-15
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Portland, OR06/03/202506/16/2025
Amadeus North America, Inc.Director, Customer Success Management

Filing details

$185,220 /yr

I-200-25134-977692
Reported wage: $185,220 / year
Annualized: $185,220
Status: Certified
Fiscal year: 2025
Decision: 2025-05-21
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Irving, TX05/14/202510/01/2025
Innovaccer Inc.Senior Director, Customer Success Operations

Filing details

$225,000 /yr

I-200-25126-943003
Reported wage: $225,000 / year
Annualized: $225,000
Status: Certified
Fiscal year: 2025
Decision: 2025-05-13
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA05/06/202510/01/2025
Msdsonline, Inc.Director, Customer Success (Ergonomics Engineering)

Filing details

$145,000 /yr

I-200-25106-873089
Reported wage: $145,000 / year
Annualized: $145,000
Status: Withdrawn
Fiscal year: 2025
Decision: 2025-04-21
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Ann Arbor, MI04/16/202510/01/2025
Securonix, Inc.Director, Customer Success

Filing details

$159,765 /yr

I-200-25065-750287
Reported wage: $159,765–$209,501 / year
Annualized: $159,765
Status: Certified
Fiscal year: 2025
Decision: 2025-03-13
Employment end: 2028-08-28
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Santa Monica, CA03/06/202508/29/2025
Acceldata, Inc.Director, Customer Success, North America

Filing details

$230,000 /yr

I-200-23152-069026
Reported wage: $230,000 / year
Annualized: $230,000
Status: Certified - Withdrawn
Fiscal year: 2025
Decision: 2025-01-06
Employment end: 2026-04-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Campbell, CA06/01/202306/01/2023
Incloud LLCDirector, Customer Success Saas

Filing details

$103,306 /yr

I-200-24355-564115
Reported wage: $103,306–$264,000 / year
Annualized: $103,306
Status: Certified
Fiscal year: 2025
Decision: 2024-12-31
Employment end: 2028-01-02
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York, NY12/20/202401/03/2025
Last Mile Ventures LLCSenior Director, Customer Success - Support

Filing details

$178,000 /yr

I-200-24330-498701
Reported wage: $178,000 / year
Annualized: $178,000
Status: Certified
Fiscal year: 2025
Decision: 2024-12-03
Employment end: 2028-05-15
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Aubrey, TX11/25/202405/16/2025
Analytical WizardsDirector, Customer Success And Client Integration

Filing details

$183,640 /yr

I-200-24285-402092
Reported wage: $183,640 / year
Annualized: $183,640
Status: Certified
Fiscal year: 2025
Decision: 2024-10-21
Employment end: 2028-01-09
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Framingham, MA10/11/202401/10/2025
Andorhealth, LLCDirector, Customer Success

Filing details

$140,000 /yr

I-200-24249-316451
Reported wage: $140,000 / year
Annualized: $140,000
Status: Certified
Fiscal year: 2024
Decision: 2024-09-12
Employment end: 2027-09-15
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Orlando, FL09/05/202409/16/2024
Analytical WizardsDirector, Customer Success And Client Integration

Filing details

$183,640 /yr

I-200-24241-300571
Reported wage: $183,640 / year
Annualized: $183,640
Status: Certified
Fiscal year: 2024
Decision: 2024-09-05
Employment end: 2028-01-09
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Cambridge, MA08/28/202401/10/2025

These records describe employer-reported wages, not total compensation. A certified LCA does not establish that a visa was granted or that an employer is currently hiring. Read the methodology and coverage.