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Customer Service Manager

Reported H-1B wages for this job title. Explore roles, wages, and case statuses using public Department of Labor records.

Insights follow the displayed search filters, including partial name matches. All loaded years.

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THE BIG PICTURE

Customer Service Manager insights

Official U.S. DOL records
Total filings66All loaded years · FY 2016–2026
Median yearly base salary$85,48851 eligible salary records
Employer names49Distinct reported names
Typical salary range$69,750–$105,000Middle 50% of yearly wages

Filing & salary trends

How reported activity and wages changed over time

All loaded years · FY 2016–2026
0471115FY 2016: 6 filings16FY 2017: 8 filings17FY 2018: 5 filings18FY 2019: 8 filings19FY 2020: 6 filings20FY 2021: 5 filings21FY 2022: 8 filings22FY 2023: 1 filings23FY 2024: 3 filings24FY 2025: 13 filings25FY 2026: 3 filings · through June26*Fiscal year
FY 2026*3 filings$81,979 median · n=2

*FY 2026 covers Q1–Q3 through June; earlier years cover full fiscal years. Median: certified, positive yearly base wages; nominal USD.

Salary distribution

Where reported yearly base wages concentrate

All loaded years · FY 2016–2026
$75k–$100kMost common wage band
$0$125k$250k+

$25k bands · 51 certified filings with positive yearly wages. Final band includes all wages ≥$250k.

Most reported roles

Explore job mix and compare reported wages

All loaded years · FY 2016–2026
Customer Service Manager38
$88,000 median · n=26 eligible
Regional Customer Service Manager4
$80,000 median · n=4 eligible
Global Customer Service Manager2
$150,000 median · n=1 eligible
Principal Customer Service Manager (Csm)2
$126,281 median · n=1 eligible
Senior Customer Service Manager2
$65,000 median · n=2 eligible
Warranty And Customer Service Manager2
$105,000 median · n=2 eligible
Assistant Customer Service Manager -Technology And Projects1
$75,837 median · n=1 eligible
Customer Service Manager - International1
$62,000 median · n=1 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Leading worksite cities

Where filings are concentrated

All loaded years · FY 2016–2026
New York, NY6
$65,000 median · n=1 eligible
Houston, TX3
$105,000 median · n=3 eligible
Newport News, VA3
$80,000 median · n=3 eligible
Sunnyvale, CA3
$131,893 median · n=2 eligible
Austin, TX2
$44,000 median · n=1 eligible
Irving, TX2
$95,004 median · n=2 eligible
Memphis, TN2
$150,000 median · n=1 eligible
Painted Post, NY2
$88,000 median · n=2 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Case outcomes

Certification and withdrawal context

All loaded years · FY 2016–2026
86.4%Certified LCAs
Certified57 86.4%
Certified - Withdrawn4 6.1%
Denied3 4.5%
Withdrawn2 3.0%

Denominator: all 66 matching filings. LCA certification is not a visa approval rate.

Leading employers

Companies with the most matching filings

All loaded years · FY 2016–2026
Continental Pools, LLC4
$80,000 median · n=4 eligible
Enchante Accessoriess Inc3
— median · n=0 eligible
Juniper Networks (Us), Inc.3
$131,893 median · n=2 eligible
Agp Eglass Co2
$90,703 median · n=2 eligible
China Telecom (Americas) Corporation2
$77,500 median · n=2 eligible
Enchante Accessories Inc.2
— median · n=0 eligible
Informatica LLC2
$126,281 median · n=1 eligible
International Paper2
$150,000 median · n=1 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Salary benchmarks

Reported wage percentiles, from P10 to P90

All loaded years · FY 2016–2026
$85,488Median reported annual base wage
10th percentile$61,000
25th percentile$69,750
Median (50th)$85,488
75th percentile$105,000
90th percentile$127,254

n=51 certified filings with positive yearly wages. Percentiles describe filings, not unique workers or total compensation.

Source: U.S. Department of Labor LCA disclosures · FY 2016–2026 (FY 2026 partial) · salary charts exclude non-yearly pay, non-certified cases, and missing or non-positive wages. Coverage & methodology

Salary filing history

66 matching H-1B filings

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Reported base wages in USD · pay period shown beside each amount · select a salary for case details

EmployerJob titleBase salaryLocationSubmit dateStart date
Muno USA LLCDemand And Customer Service Manager

Filing details

$69,999.96 /yr

I-200-26140-932171
Reported wage: $69,999.96 / year
Annualized: $70,000
Status: Certified
Fiscal year: 2026
Decision: 2026-05-28
Employment end: 2029-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Clermont, FL05/20/202610/01/2026
Southeastern Container, Inc.Quality & Customer Service Manager

Filing details

$93,958 /yr

I-200-26113-827923
Reported wage: $93,958 / year
Annualized: $93,958
Status: Certified
Fiscal year: 2026
Decision: 2026-04-30
Employment end: 2029-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Winchester, VA04/23/202610/01/2026
Juniper Networks (Us), Inc.Customer Service Manager

Filing details

$140,442 /yr

I-200-23131-014025
Reported wage: $140,442–$172,536 / year
Annualized: $140,442
Status: Certified - Withdrawn
Fiscal year: 2026
Decision: 2025-11-03
Employment end: 2026-10-29
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Sunnyvale, CA05/11/202310/30/2023
Shree Ram Oil LLCCustomer Service Manager

Filing details

$70,000 /yr

I-200-25252-294935
Reported wage: $70,000 / year
Annualized: $70,000
Status: Certified
Fiscal year: 2025
Decision: 2025-09-15
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Sandy, UT09/08/202510/01/2025
Nutra-Med Packaging LLCCustomer Service Manager

Filing details

$88,650 /yr

I-200-25171-116850
Reported wage: $88,650 / year
Annualized: $88,650
Status: Certified
Fiscal year: 2025
Decision: 2025-06-27
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Whippany, NJ06/20/202510/01/2025
Lt Foods AmericasAssistant Customer Service Manager -Technology And Projects

Filing details

$75,837 /yr

I-200-25164-090086
Reported wage: $75,837 / year
Annualized: $75,837
Status: Certified
Fiscal year: 2025
Decision: 2025-06-23
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Cypress, CA06/13/202510/01/2025
Dmn Market Place LLCMarketing/Customer Service Manager

Filing details

$69,500 /yr

I-200-25164-087763
Reported wage: $69,500 / year
Annualized: $69,500
Status: Certified
Fiscal year: 2025
Decision: 2025-06-20
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Jonesboro, AR06/12/202510/01/2025
Fatemi Enterprises Inc.Marketing And Customer Service Manager

Filing details

$85,488 /yr

I-200-25148-026647
Reported wage: $85,488–$85,489 / year
Annualized: $85,488
Status: Certified
Fiscal year: 2025
Decision: 2025-06-04
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dallas, TX05/28/202510/01/2025
American Airlines, Inc.Customer Service Manager, Control Center

Filing details

$77,405 /yr

I-200-25141-003408
Reported wage: $77,405–$107,000 / year
Annualized: $77,405
Status: Certified
Fiscal year: 2025
Decision: 2025-05-29
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Philadephia, PA05/21/202510/01/2025
Enchante Accessories Inc.Customer Service Manager

Filing details

$60 per hour

I-200-25092-823938
Reported wage: $60 / hour
Annualized: $124,800
Status: Certified
Fiscal year: 2025
Decision: 2025-04-09
Employment end: 2028-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York, NY04/02/202507/11/2025
Enchante Accessoriess IncCustomer Service Manager

Filing details

$60 per hour

I-200-25080-795788
Reported wage: $60 / hour
Annualized: $124,800
Status: Certified
Fiscal year: 2025
Decision: 2025-03-28
Employment end: 2028-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York, NY03/21/202507/11/2025
Luke Ramsay State FarmCustomer Service Manager

Filing details

$44,000 /yr

I-200-25052-716137
Reported wage: $44,000 / year
Annualized: $44,000
Status: Certified
Fiscal year: 2025
Decision: 2025-02-28
Employment end: 2028-06-01
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Austin, TX02/21/202506/02/2025
Luke Ramsay State FarmCustomer Service Manager

Filing details

$44,000 /yr

I-200-25048-699952
Reported wage: $44,000 / year
Annualized: $44,000
Status: Denied
Fiscal year: 2025
Decision: 2025-02-20
Employment end: 2028-06-01
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Austin, TX02/17/202506/02/2025
R3 Technology IncCustomer Service Manager

Filing details

$130,000 /yr

I-200-25021-631409
Reported wage: $130,000 / year
Annualized: $130,000
Status: Certified
Fiscal year: 2025
Decision: 2025-01-28
Employment end: 2028-01-27
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Hillsborough, NJ01/21/202501/28/2025
Heraeus Precious Metals North America Conshohocken LLCCustomer Service Manager

Filing details

$108,000 /yr

I-200-24345-530295
Reported wage: $108,000–$113,000 / year
Annualized: $108,000
Status: Certified
Fiscal year: 2025
Decision: 2024-12-17
Employment end: 2028-01-05
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

West Conshohocken, PA12/10/202401/06/2025
Compass Group USA, Inc.Customer Service Manager-Analyst

Filing details

$59,509 /yr

I-200-24311-456754
Reported wage: $59,509–$70,000 / year
Annualized: $59,509
Status: Certified
Fiscal year: 2025
Decision: 2024-11-14
Employment end: 2027-11-17
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Hanover, PA11/06/202411/18/2024
Akamai Technologies, Inc.Customer Service Manager, Senior, Microsegmentation

Filing details

$141,736 /yr

I-200-24232-276891
Reported wage: $141,736 / year
Annualized: $141,736
Status: Certified
Fiscal year: 2024
Decision: 2024-08-26
Employment end: 2027-09-08
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

San Jose, CA08/19/202409/09/2024
Uma Super Center LLCCustomer Service Manager

Filing details

$80,000 /yr

I-200-24214-239295
Reported wage: $80,000 / year
Annualized: $80,000
Status: Certified
Fiscal year: 2024
Decision: 2024-08-08
Employment end: 2027-09-09
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

North Salt Lake City, UT08/01/202409/10/2024
Aviation Turbine Repair, LLCSenior Customer Service Manager

Filing details

$65,000 /yr

I-200-24150-048064
Reported wage: $65,000 / year
Annualized: $65,000
Status: Certified
Fiscal year: 2024
Decision: 2024-06-05
Employment end: 2026-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Miami, FL05/29/202406/01/2024
Continental Pools LLCRegional Customer Service Manager

Filing details

$109,057 /yr

I-200-22270-497240
Reported wage: $109,057 / year
Annualized: $109,057
Status: Certified
Fiscal year: 2023
Decision: 2022-10-04
Employment end: 2026-02-23
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Newport News, VA09/27/202202/24/2023
Enchante Accessoriess IncCustomer Service Manager

Filing details

$43.95 per hour

I-200-22207-376976
Reported wage: $43.95 / hour
Annualized: $91,416
Status: Certified
Fiscal year: 2022
Decision: 2022-08-02
Employment end: 2025-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York, NY07/26/202207/26/2022
Enchante Accessoriess IncCustomer Service Manager

Filing details

$43.95 per hour

I-200-22182-327910
Reported wage: $43.95 / hour
Annualized: $91,416
Status: Certified
Fiscal year: 2022
Decision: 2022-07-11
Employment end: 2025-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

New York, NY07/01/202207/11/2022
Shree Ram Oil LLCCustomer Service Manager

Filing details

$70,000 /yr

I-200-22166-282888
Reported wage: $70,000 / year
Annualized: $70,000
Status: Certified
Fiscal year: 2022
Decision: 2022-06-23
Employment end: 2025-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Sandy, UT06/15/202210/01/2022
Plycem USA LLCWarranty And Customer Service Manager

Filing details

$105,000 /yr

I-200-22059-937642
Reported wage: $105,000 / year
Annualized: $105,000
Status: Certified
Fiscal year: 2022
Decision: 2022-03-07
Employment end: 2025-02-28
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Houston, TX02/28/202203/01/2022
Plycem USA LLCWarranty And Customer Service Manager

Filing details

$105,000 /yr

I-200-22049-914637
Reported wage: $105,000 / year
Annualized: $105,000
Status: Certified
Fiscal year: 2022
Decision: 2022-02-28
Employment end: 2025-02-28
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Houston, TX02/18/202203/01/2022

These records describe employer-reported wages, not total compensation. A certified LCA does not establish that a visa was granted or that an employer is currently hiring. Read the methodology and coverage.