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Customer Escalations Engineer

Reported H-1B wages for this job title. Explore roles, wages, and case statuses using public Department of Labor records.

Insights follow the displayed search filters, including partial name matches. All loaded years.

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THE BIG PICTURE

Customer Escalations Engineer insights

Official U.S. DOL records
Total filings33All loaded years · FY 2016–2026
Median yearly base salary$119,40033 eligible salary records
Employer names1Distinct reported names
Typical salary range$114,100–$128,100Middle 50% of yearly wages

Filing & salary trends

How reported activity and wages changed over time

All loaded years · FY 2016–2026
0471115FY 2020: 2 filings20FY 2022: 3 filings22FY 2023: 6 filings23FY 2024: 4 filings24FY 2025: 5 filings25FY 2026: 13 filings · through June26*Fiscal year
FY 2026*13 filings$127,800 median · n=13

*FY 2026 covers Q1–Q3 through June; earlier years cover full fiscal years. Median: certified, positive yearly base wages; nominal USD.

Salary distribution

Where reported yearly base wages concentrate

All loaded years · FY 2016–2026
$100k–$125kMost common wage band
$0$125k$250k+

$25k bands · 33 certified filings with positive yearly wages. Final band includes all wages ≥$250k.

Most reported roles

Explore job mix and compare reported wages

All loaded years · FY 2016–2026
Customer Escalations Engineer31
$119,400 median · n=31 eligible
Customer Escalations Engineering Technical Leader2
$128,100 median · n=2 eligible

Top 2 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Leading worksite cities

Where filings are concentrated

All loaded years · FY 2016–2026
San Francisco, CA12
$126,600 median · n=12 eligible
Chicago, IL11
$114,100 median · n=11 eligible
Seattle, WA3
$127,100 median · n=3 eligible
San Jose, CA2
$120,904 median · n=2 eligible
Bonney Lake, WA1
$114,300 median · n=1 eligible
Denver, CO1
$136,198 median · n=1 eligible
Doral, FL1
$112,000 median · n=1 eligible
Palm Coast, FL1
$114,100 median · n=1 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Case outcomes

Certification and withdrawal context

All loaded years · FY 2016–2026
100.0%Certified LCAs
Certified33 100.0%

Denominator: all 33 matching filings. LCA certification is not a visa approval rate.

Leading employers

Companies with the most matching filings

All loaded years · FY 2016–2026
Cisco Systems, Inc.33
$119,400 median · n=33 eligible

Top 1 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Salary benchmarks

Reported wage percentiles, from P10 to P90

All loaded years · FY 2016–2026
$119,400Median reported annual base wage
10th percentile$107,560
25th percentile$114,100
Median (50th)$119,400
75th percentile$128,100
90th percentile$134,666

n=33 certified filings with positive yearly wages. Percentiles describe filings, not unique workers or total compensation.

Source: U.S. Department of Labor LCA disclosures · FY 2016–2026 (FY 2026 partial) · salary charts exclude non-yearly pay, non-certified cases, and missing or non-positive wages. Coverage & methodology

Salary filing history

33 matching H-1B filings

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Reported base wages in USD · pay period shown beside each amount · select a salary for case details

EmployerJob titleBase salaryLocationSubmit dateStart date
Cisco Systems, Inc.Customer Escalations Engineering Technical Leader

Filing details

$128,100 /yr

I-200-26155-984014
Reported wage: $128,100–$212,700 / year
Annualized: $128,100
Status: Certified
Fiscal year: 2026
Decision: 2026-06-11
Employment end: 2029-09-30
Worker positions: 5

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL06/04/202610/01/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$156,666 /yr

I-200-26125-870817
Reported wage: $156,666–$210,200 / year
Annualized: $156,666
Status: Certified
Fiscal year: 2026
Decision: 2026-05-12
Employment end: 2029-09-30
Worker positions: 25

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA05/05/202610/01/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$120,182 /yr

I-200-26121-860058
Reported wage: $120,182–$176,600 / year
Annualized: $120,182
Status: Certified
Fiscal year: 2026
Decision: 2026-05-08
Employment end: 2029-09-30
Worker positions: 15

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL05/01/202610/01/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$138,258 /yr

I-200-26114-832922
Reported wage: $138,258–$187,200 / year
Annualized: $138,258
Status: Certified
Fiscal year: 2026
Decision: 2026-05-01
Employment end: 2029-04-24
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Seattle, WA04/24/202604/25/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$127,100 /yr

I-200-26097-764964
Reported wage: $127,100–$187,200 / year
Annualized: $127,100
Status: Certified
Fiscal year: 2026
Decision: 2026-04-14
Employment end: 2029-04-14
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Seattle, WA04/07/202604/15/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$114,100 /yr

I-200-26072-703245
Reported wage: $114,100–$176,600 / year
Annualized: $114,100
Status: Certified
Fiscal year: 2026
Decision: 2026-03-20
Employment end: 2029-08-31
Worker positions: 15

Employer-reported disclosure · Base wage, not total compensation.

Palm Coast, FL03/13/202609/01/2026
Cisco Systems, Inc.Customer Escalations Engineering Technical Leader

Filing details

$128,100 /yr

I-200-26070-697079
Reported wage: $128,100–$212,700 / year
Annualized: $128,100
Status: Certified
Fiscal year: 2026
Decision: 2026-03-18
Employment end: 2029-08-31
Worker positions: 15

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL03/11/202609/01/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$135,000 /yr

I-200-26035-619518
Reported wage: $135,000–$210,200 / year
Annualized: $135,000
Status: Certified
Fiscal year: 2026
Decision: 2026-02-11
Employment end: 2029-06-30
Worker positions: 25

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA02/04/202607/01/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$114,100 /yr

I-200-26035-619537
Reported wage: $114,100–$176,600 / year
Annualized: $114,100
Status: Certified
Fiscal year: 2026
Decision: 2026-02-11
Employment end: 2029-06-30
Worker positions: 25

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL02/04/202607/01/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$133,328 /yr

I-200-26033-613178
Reported wage: $133,328–$176,600 / year
Annualized: $133,328
Status: Certified
Fiscal year: 2026
Decision: 2026-02-09
Employment end: 2029-08-01
Worker positions: 25

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA02/02/202608/02/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$114,100 /yr

I-200-26013-555068
Reported wage: $114,100–$176,600 / year
Annualized: $114,100
Status: Certified
Fiscal year: 2026
Decision: 2026-01-21
Employment end: 2029-07-08
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL01/13/202607/09/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$114,300 /yr

I-200-26007-541832
Reported wage: $114,300–$173,000 / year
Annualized: $114,300
Status: Certified
Fiscal year: 2026
Decision: 2026-01-14
Employment end: 2029-07-01
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Bonney Lake, WA01/07/202607/02/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$127,800 /yr

I-200-25314-393129
Reported wage: $127,800–$177,000 / year
Annualized: $127,800
Status: Certified
Fiscal year: 2026
Decision: 2025-11-18
Employment end: 2029-05-09
Worker positions: 25

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA11/10/202505/10/2026
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$112,000 /yr

I-200-25055-720242
Reported wage: $112,000–$165,200 / year
Annualized: $112,000
Status: Certified
Fiscal year: 2025
Decision: 2025-03-03
Employment end: 2028-08-01
Worker positions: 10

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL02/24/202508/02/2025
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$133,307 /yr

I-200-25031-659055
Reported wage: $133,307–$192,100 / year
Annualized: $133,307
Status: Certified
Fiscal year: 2025
Decision: 2025-02-07
Employment end: 2028-07-01
Worker positions: 10

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA01/31/202507/02/2025
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$112,000 /yr

I-200-25008-604870
Reported wage: $112,000–$165,200 / year
Annualized: $112,000
Status: Certified
Fiscal year: 2025
Decision: 2025-01-16
Employment end: 2028-06-30
Worker positions: 10

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL01/08/202507/01/2025
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$112,000 /yr

I-200-25008-604890
Reported wage: $112,000–$165,200 / year
Annualized: $112,000
Status: Certified
Fiscal year: 2025
Decision: 2025-01-16
Employment end: 2028-06-30
Worker positions: 10

Employer-reported disclosure · Base wage, not total compensation.

Doral, FL01/08/202507/01/2025
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$125,400 /yr

I-200-25008-605186
Reported wage: $125,400–$173,700 / year
Annualized: $125,400
Status: Certified
Fiscal year: 2025
Decision: 2025-01-16
Employment end: 2028-06-30
Worker positions: 10

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA01/08/202507/01/2025
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$119,400 /yr

I-200-24199-202445
Reported wage: $119,400–$173,700 / year
Annualized: $119,400
Status: Certified
Fiscal year: 2024
Decision: 2024-07-24
Employment end: 2027-11-30
Worker positions: 10

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA07/17/202412/01/2024
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$130,770 /yr

I-200-24026-672005
Reported wage: $130,770–$165,200 / year
Annualized: $130,770
Status: Certified
Fiscal year: 2024
Decision: 2024-02-02
Employment end: 2027-06-30
Worker positions: 5

Employer-reported disclosure · Base wage, not total compensation.

Chicago, IL01/26/202407/01/2024
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$136,198 /yr

I-200-24026-672007
Reported wage: $136,198–$165,200 / year
Annualized: $136,198
Status: Certified
Fiscal year: 2024
Decision: 2024-02-02
Employment end: 2027-06-30
Worker positions: 5

Employer-reported disclosure · Base wage, not total compensation.

Denver, CO01/26/202407/01/2024
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$130,208 /yr

I-200-24026-672009
Reported wage: $130,208–$164,500 / year
Annualized: $130,208
Status: Certified
Fiscal year: 2024
Decision: 2024-02-02
Employment end: 2027-06-30
Worker positions: 5

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA01/26/202407/01/2024
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$108,600 /yr

I-200-23177-144288
Reported wage: $108,600–$169,800 / year
Annualized: $108,600
Status: Certified
Fiscal year: 2023
Decision: 2023-07-03
Employment end: 2026-07-09
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Seattle, WA06/26/202307/10/2023
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$119,400 /yr

I-200-23128-001154
Reported wage: $119,400–$173,700 / year
Annualized: $119,400
Status: Certified
Fiscal year: 2023
Decision: 2023-05-15
Employment end: 2026-05-09
Worker positions: 25

Employer-reported disclosure · Base wage, not total compensation.

San Francisco, CA05/08/202305/10/2023
Cisco Systems, Inc.Customer Escalations Engineer

Filing details

$119,400 /yr

I-200-23128-001156
Reported wage: $119,400–$173,700 / year
Annualized: $119,400
Status: Certified
Fiscal year: 2023
Decision: 2023-05-15
Employment end: 2026-05-09
Worker positions: 25

Employer-reported disclosure · Base wage, not total compensation.

San Jose, CA05/08/202305/10/2023

These records describe employer-reported wages, not total compensation. A certified LCA does not establish that a visa was granted or that an employer is currently hiring. Read the methodology and coverage.