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Contact Center Engineer

Reported H-1B wages for this job title. Explore roles, wages, and case statuses using public Department of Labor records.

Insights follow the displayed search filters, including partial name matches. All loaded years.

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THE BIG PICTURE

Contact Center Engineer insights

Official U.S. DOL records
Total filings33All loaded years · FY 2016–2026
Median yearly base salary$130,00027 eligible salary records
Employer names20Distinct reported names
Typical salary range$102,073–$150,000Middle 50% of yearly wages

Filing & salary trends

How reported activity and wages changed over time

All loaded years · FY 2016–2026
036811FY 2016: 1 filings16FY 2018: 2 filings18FY 2019: 2 filings19FY 2020: 1 filings20FY 2021: 3 filings21FY 2022: 10 filings22FY 2023: 1 filings23FY 2024: 1 filings24FY 2025: 9 filings25FY 2026: 3 filings · through June26*Fiscal year
FY 2026*3 filings$145,000 median · n=3

*FY 2026 covers Q1–Q3 through June; earlier years cover full fiscal years. Median: certified, positive yearly base wages; nominal USD.

Salary distribution

Where reported yearly base wages concentrate

All loaded years · FY 2016–2026
$125k–$150kMost common wage band
$0$125k$250k+

$25k bands · 27 certified filings with positive yearly wages. Final band includes all wages ≥$250k.

Most reported roles

Explore job mix and compare reported wages

All loaded years · FY 2016–2026
Contact Center Engineer8
$102,500 median · n=6 eligible
Senior Contact Center Engineer5
$139,589 median · n=5 eligible
Unified Communications And Contact Center Engineer3
$82,389 median · n=3 eligible
Lead Contact Center Engineer (Ucaas And Ccaas)2
$170,000 median · n=2 eligible
Principal Contact Center Engineer2
$167,941 median · n=2 eligible
Professional Services Contact Center Engineer2
— median · n=0 eligible
Contact Center Engineer - Kbgfjg188938-11
$150,000 median · n=1 eligible
Contact Center Engineer - Kbgfjg194038-21
$150,000 median · n=1 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Leading worksite cities

Where filings are concentrated

All loaded years · FY 2016–2026
Dublin, CA4
$145,736 median · n=4 eligible
Newark, NJ3
$150,000 median · n=3 eligible
Austin, TX2
$187,207 median · n=1 eligible
Belmont, CA2
— median · n=0 eligible
Dallas, TX2
$107,765 median · n=2 eligible
Fort Mill, SC2
$120,673 median · n=2 eligible
Oklahoma City, OK2
$116,715 median · n=2 eligible
Tempe, AZ2
$82,389 median · n=2 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Case outcomes

Certification and withdrawal context

All loaded years · FY 2016–2026
87.9%Certified LCAs
Certified29 87.9%
Certified - Withdrawn3 9.1%
Withdrawn1 3.0%

Denominator: all 33 matching filings. LCA certification is not a visa approval rate.

Leading employers

Companies with the most matching filings

All loaded years · FY 2016–2026
The Prudential Insurance Company Of America5
$128,000 median · n=5 eligible
Patelco Credit Union4
$145,736 median · n=4 eligible
Applied Computer Techniques3
$95,524 median · n=2 eligible
Paycom Payroll, LLC3
$121,430 median · n=3 eligible
Sky Systems, Inc.3
$82,389 median · n=3 eligible
Mckesson Corporation2
$170,000 median · n=2 eligible
Ringcentral, Inc.2
— median · n=0 eligible
Advithri Technologies LLC1
$85,530 median · n=1 eligible

Top 8 by filing volume. Medians use certified, positive yearly wages. Bars start at zero.

Salary benchmarks

Reported wage percentiles, from P10 to P90

All loaded years · FY 2016–2026
$130,000Median reported annual base wage
10th percentile$82,389
25th percentile$102,073
Median (50th)$130,000
75th percentile$150,000
90th percentile$170,000

n=27 certified filings with positive yearly wages. Percentiles describe filings, not unique workers or total compensation.

Source: U.S. Department of Labor LCA disclosures · FY 2016–2026 (FY 2026 partial) · salary charts exclude non-yearly pay, non-certified cases, and missing or non-positive wages. Coverage & methodology

Salary filing history

33 matching H-1B filings

Export page CSV

Reported base wages in USD · pay period shown beside each amount · select a salary for case details

EmployerJob titleBase salaryLocationSubmit dateStart date
Aquity, LLC.Senior Contact Center Engineer

Filing details

$145,000 /yr

I-200-26065-686457
Reported wage: $145,000 / year
Annualized: $145,000
Status: Certified
Fiscal year: 2026
Decision: 2026-03-13
Employment end: 2029-03-22
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Fort Mill, SC03/06/202603/23/2026
Employer Direct Healthcare, LLCContact Center Engineer

Filing details

$130,000 /yr

I-200-25274-350856
Reported wage: $130,000 / year
Annualized: $130,000
Status: Certified
Fiscal year: 2026
Decision: 2025-11-07
Employment end: 2028-10-31
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dallas, TX09/30/202511/01/2025
Paycom Payroll, LLCContact Center Engineer

Filing details

$146,367 /yr

I-200-25268-333887
Reported wage: $146,367 / year
Annualized: $146,367
Status: Certified
Fiscal year: 2026
Decision: 2025-11-04
Employment end: 2028-10-01
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Grapevine, TX09/25/202510/02/2025
Advithri Technologies LLCContact Center Engineer

Filing details

$85,530 /yr

I-200-25164-091850
Reported wage: $85,530 / year
Annualized: $85,530
Status: Certified
Fiscal year: 2025
Decision: 2025-06-23
Employment end: 2028-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dallas, TX06/13/202510/01/2025
Paycom Payroll, LLCContact Center Engineer Sr.

Filing details

$121,430.4 /yr

I-200-25147-020855
Reported wage: $121,430.4 / year
Annualized: $121,430
Status: Certified
Fiscal year: 2025
Decision: 2025-06-03
Employment end: 2028-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Oklahoma City, OK05/27/202507/11/2025
Patelco Credit UnionPrincipal Contact Center Engineer

Filing details

$184,000 /yr

I-200-25024-639326
Reported wage: $184,000 / year
Annualized: $184,000
Status: Certified
Fiscal year: 2025
Decision: 2025-01-30
Employment end: 2028-05-04
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dublin, CA01/23/202505/05/2025
Millennium Software, Inc.Contact Center Engineer

Filing details

$52.88 per hour

I-200-23254-337053
Reported wage: $52.88 / hour
Annualized: $109,990
Status: Certified - Withdrawn
Fiscal year: 2025
Decision: 2025-01-21
Employment end: 2026-09-18
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Smyrna, TN09/11/202309/19/2023
Patelco Credit UnionSenior Contact Center Engineer

Filing details

$139,589 /yr

I-200-24314-465097
Reported wage: $139,589–$169,923 / year
Annualized: $139,589
Status: Certified
Fiscal year: 2025
Decision: 2024-11-18
Employment end: 2027-12-01
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dublin, CA11/08/202412/02/2024
Patelco Credit UnionSenior Contact Center Engineer

Filing details

$139,589 /yr

I-200-24312-458889
Reported wage: $139,589–$169,923 / year
Annualized: $139,589
Status: Certified
Fiscal year: 2025
Decision: 2024-11-14
Employment end: 2027-12-03
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dublin, CA11/06/202412/04/2024
Mckesson CorporationLead Contact Center Engineer (Ucaas And Ccaas)

Filing details

$170,000 /yr

I-200-24288-405569
Reported wage: $170,000 / year
Annualized: $170,000
Status: Certified
Fiscal year: 2025
Decision: 2024-10-21
Employment end: 2027-11-03
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Paoli, PA10/14/202411/04/2024
Applied Computer TechniquesSme Contact Center Engineer 3

Filing details

$121,451 /yr

I-200-24276-380890
Reported wage: $121,451 / year
Annualized: $121,451
Status: Certified
Fiscal year: 2025
Decision: 2024-10-09
Employment end: 2027-10-01
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Lansing, MI10/02/202410/02/2024
Mckesson CorporationLead Contact Center Engineer (Ucaas And Ccaas)

Filing details

$170,000 /yr

I-200-24270-367897
Reported wage: $170,000 / year
Annualized: $170,000
Status: Certified
Fiscal year: 2025
Decision: 2024-10-03
Employment end: 2027-11-03
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Plano, TX09/26/202411/04/2024
Sky Systems, Inc.Unified Communications And Contact Center Engineer

Filing details

$82,389 /yr

I-200-24092-845794
Reported wage: $82,389–$82,390 / year
Annualized: $82,389
Status: Certified
Fiscal year: 2024
Decision: 2024-04-08
Employment end: 2027-09-30
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Tempe, AZ04/01/202410/01/2024
Sky Systems, Inc.Unified Communications And Contact Center Engineer

Filing details

$82,389 /yr

I-200-23199-197537
Reported wage: $82,389–$82,390 / year
Annualized: $82,389
Status: Certified
Fiscal year: 2023
Decision: 2023-07-25
Employment end: 2026-07-25
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Tempe, AZ07/18/202307/26/2023
Paycom Payroll, LLCContact Center Engineer

Filing details

$112,000 /yr

I-200-22166-282026
Reported wage: $112,000 / year
Annualized: $112,000
Status: Certified
Fiscal year: 2022
Decision: 2022-06-23
Employment end: 2025-07-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Oklahoma City, OK06/15/202207/11/2022
The Prudential Insurance Company Of AmericaContact Center Engineer - Kbgfjg194038-2

Filing details

$150,000 /yr

I-200-22139-189095
Reported wage: $150,000 / year
Annualized: $150,000
Status: Certified
Fiscal year: 2022
Decision: 2022-05-26
Employment end: 2025-06-05
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Newark, NJ05/19/202206/06/2022
Patelco Credit UnionPrincipal Contact Center Engineer

Filing details

$151,882 /yr

I-200-22108-078494
Reported wage: $151,882–$185,000 / year
Annualized: $151,882
Status: Certified
Fiscal year: 2022
Decision: 2022-04-25
Employment end: 2025-05-04
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Dublin, CA04/18/202205/05/2022
The Prudential Insurance Company Of AmericaContact Center Engineer - Kbgfjg188938-1

Filing details

$150,000 /yr

I-200-22087-012929
Reported wage: $150,000 / year
Annualized: $150,000
Status: Certified
Fiscal year: 2022
Decision: 2022-04-04
Employment end: 2025-03-31
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Newark, NJ03/28/202204/01/2022
The Prudential Insurance Company Of AmericaContact Center Engineer - Kbgfjg184100-1

Filing details

$107,800 /yr

I-200-22054-922889
Reported wage: $107,800 / year
Annualized: $107,800
Status: Certified
Fiscal year: 2022
Decision: 2022-03-02
Employment end: 2025-04-10
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

North Hollywood, CA02/23/202204/11/2022
The Prudential Insurance Company Of AmericaContact Center Engineer- Kbgfjg183204-1

Filing details

$115,000 /yr

I-200-22048-909421
Reported wage: $115,000 / year
Annualized: $115,000
Status: Certified
Fiscal year: 2022
Decision: 2022-02-25
Employment end: 2025-04-03
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Durham, NC02/17/202204/04/2022
Ringcentral, Inc.Professional Services Contact Center Engineer

Filing details

$105,000 /yr

I-200-21306-682612
Reported wage: $105,000 / year
Annualized: $105,000
Status: Certified - Withdrawn
Fiscal year: 2022
Decision: 2021-12-20
Employment end: 2024-11-21
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Belmont, CA11/02/202111/22/2021
The Prudential Insurance Company Of AmericaSenior Voice And Contact Center Engineer- Kbgfjg170027-1

Filing details

$128,000 /yr

I-200-21323-715337
Reported wage: $128,000 / year
Annualized: $128,000
Status: Certified
Fiscal year: 2022
Decision: 2021-11-29
Employment end: 2024-12-05
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Newark, NJ11/19/202112/06/2021
Ringcentral, Inc.Professional Services Contact Center Engineer

Filing details

$105,000 /yr

I-200-21306-682550
Reported wage: $105,000 / year
Annualized: $105,000
Status: Withdrawn
Fiscal year: 2022
Decision: 2021-11-02
Employment end: 2024-11-21
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Belmont, CA11/02/202111/22/2021
Tesla, Inc.Senior Staff Avaya Ivr Contact Center Engineer

Filing details

$187,207 /yr

I-200-21295-663261
Reported wage: $187,207 / year
Annualized: $187,207
Status: Certified
Fiscal year: 2022
Decision: 2021-10-29
Employment end: 2024-10-31
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Austin, TX10/22/202111/01/2021
Applied Computer TechniquesGenesys Contact Center Engineer

Filing details

$43.48 per hour

I-200-21228-524655
Reported wage: $43.48–$44 / hour
Annualized: $90,438
Status: Certified
Fiscal year: 2021
Decision: 2021-08-23
Employment end: 2024-08-16
Worker positions: 1

Employer-reported disclosure · Base wage, not total compensation.

Mountain House, CA08/16/202108/17/2021

These records describe employer-reported wages, not total compensation. A certified LCA does not establish that a visa was granted or that an employer is currently hiring. Read the methodology and coverage.